FAQ

How are orders executed?
Once you create an order to buy or to sell cryptocurrency in our Portal, our exchange will attempt to exchange the amount of cryptocurrency you specified in...
Fri, 7 Feb, 2020 at 1:44 AM
An order book - what is it?
The order book is a list of all open buy and sell orders that are waiting for execution. Orders to buy are called "bids" and orders to sell are ca...
Wed, 27 Nov, 2019 at 6:13 AM
What are market and limit orders?
Market order are executed immidiatly at current market price. This is the fastest way to made a trade. A limit order is placed on the order book and  will b...
Tue, 26 Nov, 2019 at 4:33 AM
How long do Cryptocurrency Withdrawals usually take?
Cryptocurrency Withdrawals As soon as the request is received, Our Portal processes it and sends it to the Address after checking. Usually it takes a...
Wed, 19 Feb, 2020 at 7:13 AM
How long does it take for Cryptocurrency deposits to be effective?
Cryptocurrency that is sent to any of your account's Cryptocurrency's addresses will be credited as soon as there are certain amount confirmations...
Tue, 26 Nov, 2019 at 6:49 AM
What trading pairs are supported?
There are about 18 trading pairs on BITStorage Finance Exchange. Partically, BITStorage Finance Exchange supports BTC, ETH, LTC and other cryptocurrencies. ...
Wed, 27 Nov, 2019 at 6:49 AM
How do I change the password or email address on my account?
To change your password, email address or any other personal information, visit the settings page. There, you will be able to change your information. ...
Wed, 27 Nov, 2019 at 7:20 AM
What fees does BITStorage Finance charge?
You can see full information about our fee structure on the fee structure page.
Thu, 28 Nov, 2019 at 1:32 AM
Resetting Two-Factor Authentication
If you have lost your phone and need to reset two-factor authentication, the process is different depending on the authentication method you chose for your ...
Thu, 28 Nov, 2019 at 1:52 AM
How do I change the password or email address on my account?
To change your password, email address or any other personal information, visit the settings page. There, you will be able to change your information.
Wed, 19 Feb, 2020 at 6:25 AM